Customer Support Engineer - digital video
Ref: j000393
Location: Cambridgeshire
Salary: competitive salary + benefits

Our client is a fast growing company which has developed a highly successful range of products to support digital video systems in markets including hospitality, broadcast and telecoms.

We are looking for an experienced Customer Support Engineer with a mix of strong technical skills and a passion for delivering excellent customer service. As a Customer Support Engineer you will provide all levels of technical support to integration teams and distributors, and work closely with the Sales Account Manager to deliver against a strategic customer plan.

Key skills and experience:-
o Experience in a demanding customer-facing role.
o Understanding of principles of TV over IP using unicast and multicast mechanisms.
o Solid experience of network infrastructure and technologies including DHCP.
o Solid knowledge of the Linux Operating System for servers and embedded systems.
o Knowledge of HTML and JavaScript, and application development.
o Knowledge of various MPEG/broadcast standards.
o Good verbal and written communication skills in English.
o Working knowledge of a second European language is desirable.
o Degree level education within electronic engineering / computer science or a similar technical field.

Apply for this position j000393